Returns & Exchanges

At House Of Zelena, we want you to feel confident and beautiful in every piece you wear. If you are not completely satisfied with your purchase, we offer a hassle-free 7-day return and exchange policy for all unworn items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure the items are in their original condition, unwashed, and with all tags intact to qualify for a full refund or replacement.

• 3.
  Package and Pickup

  Securely pack the items in their original packaging; our courier partner will arrive at your doorstep within 48 hours to collect the parcel.

• 4.
  Refund Processing

  Once the returned product passes our quality check, your refund will be processed to your original payment method or as store credit within 5-7 business days.