Frequently Asked Questions
Everything you need to know about your House Of Zelena experience.
How long does it take for my order to be delivered?
We typically process orders within 24-48 hours. Standard shipping usually takes 3-7 business days depending on your location.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn items with original tags intact. Please visit our Returns Center to initiate a request.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
Are the fabrics used sustainable and high quality?
At House Of Zelena, we prioritize premium, breathable fabrics designed for comfort and durability, ensuring each piece lasts through many seasons.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters the fulfillment stage and cannot be changed.